(A)- FROM UAE TO PAKISTAN

Abu Dhabi & Al Ain

• SEHA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• VPS Health Group (Burjeel, Medeor, Life Line Hospital) across UAE
• Accuracy Laboratory, Hamdan Street, Abu Dhabi
• Dar-ul-Mosa Laboratory, Hamdan Street, Abu Dhabi
• Proficiency Healthcare Diagnostic Laboratory, Abu Dhabi
• NMC Hospital in Abu Dhabi and Al Ain
• Al Khaleej Diagnostic Medical Center, Abu Dhabi
• Gulf Radiology and Laboratories, Abu Dhabi & Al Ain
• Life Diagnostic, Abu Dhabi
• Al Borg Medical Laboratories, Abu Dhabi
• National Reference Laboratory, Abu Dhabi
• Unilabs Diagnostics, Abu Dhabi
• Baynuna Medical Services, Abu Dhabi
• Ideal Clinical Laboratories, Abu Dhabi

Dubai

• SEHA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• NMC Dubai
• Medcare
• Aster
• Emirates Hospital
• Saudi German
• Zulekha Hospital
• Canadian specialist hospital
• American Hospital
• Dubai health Authority
• HTK Medical Center
• Thum bay Labs
• Prime Medical Center
• Al Zahra Hospital

Ras al Khaimah

• SERA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• NMC RAK
• SAQR Hospital
• NMC royal medical center RAK
• RAK Hospital
• Al Jazira Health Center
• RAK health center
• Al Manee'ei health centre
• Thumbay Labs

Sharjah

• SERA Screening Centers across UAE
• Dubai Health Authority (DRA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• NMC Sharjah
• Thumbay labs
• Aster Clinic
• Medcare
• Emirates Hospital
• Star Metropolis Clinical Lab & I-Iealth Services Me
• Dar Al Hikash Medical Laboratory
• Thumbay Labs
• Prime Medical Center
• Al-Furqan Medical Center-Industrial Area Sharjah

Fujairah

• SERA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• NMC Fujairah
• Pure Health at Fujairah Hospital
• Thumbay Labs
• Fujairah Labs
• Fujairah Exhibition Centre
• Al Sharq Hospital
• Merashid Health Centre
• Dibba Hospital, Dibba Al Fujairah
• Thumbay Labs

Ajman

• SERA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• NMC Ajman
• Prime Medical Clinic
• Albait Metwhid Hall
• Ajman University
• Al Hamidi ya Health Center
• Thumbay Labs
• Prime Medical Center

UMM AL QUW AIN

• SERA Screening Centers across UAE
• Dubai Health Authority (DHA) Screening Centers across UAE
• Any Hospital/Laboratory/Screening Center operated by the Federal Government of the United Arab Emirates or any of the emirates of the UAE i.e. Abu Dhabi, Dubai, Sharjah, Ajman, Umm al Quwain, Fujairah and Ras al Khaimah.
• Medical Centres of Primary Healthcare
• Department of the Umm Al-Quwain
• Thumbay labs in Ajman

(B)- FROM PAKISTAN TO KSA & UAE

For UAE

• Dr.Essa Laboratory And Diagnostic Centre
• Crown Diagnostic Center
• Sharif Labs and Diagnostics
• Metropole Laboratories
• Test Zone Lab
• Khan Labs and Diagnostic Center
• Maroof International
• Real Time PCR Labs
• IDC
• DAHA LAB & Diagnostics
• Temar Diagnostics
• Genome Lab
• Nayyab Lab
• DDLC
• Excel Lbs
• Chughtai Lab
• Premium Diagnostics
• Rehman Laboratories
• The Biogene Labs and Diagnostic

For KSA

• Islamabad Diagnostic Centre
• Test Zone Laboratories
• Khan Labs and Diagnostic Center
• Metropole Laboratories
• Real Time PCR Labs
• Maroof International Hospital Labs

• Claim is to be submitted on "Baggage Claim Form" as under or else it will be inadmissible:
  • MISSING/DELAYED: Within 14 days from date baggage ought to have arrived. Compensation will be paid as per the Conditions of Carriage.
  • Production of baggage identification tag is essential for the claim.
  • SereneAir assumes no liability for valuable items in checked in baggage of the passenger.
• Procedure:
  • PAX must report at Airport office and notify complaint. If the query is not resolved, then direct the PAX to representatives mentioned below according to the concerned sectors.
  • Contact our baggage services staff at the point of destination airport before leaving the arrival hall and staff will raise a baggage “LOST or MISHANDLE” report.
  • Provide all the details needed by SereneAir Personnel.
  • Complete your name with correct spelling, any other name on the bag, permanent and temporary contact, containing item and any other relevant information.
  • The correct type and color of your missing bag through the identification chart provided by baggage services staff.
  • Provide the brand of the baggage name i-e (Samsonite or Delsey etc.)
  • Please make sure that you have the SereneAir Baggage Services contact numbers, claim file reference and documents for further queries.
  • If it happens that your baggage is not traced and you need to travel to another destination, you may contact our baggage services staff at the point for further handling and information that you may need.
•   For further information, please email us at: ll@sereneair.com